Reduction in time-to-market
Greater autonomy in product configuration
Improved User Experience
“Today we have a new cloud-based platform and a smooth, innovative product configurator that allows our technical departments to configure and maintain products more easily and our agents to issue policies faster.”
Amir El Saidi – Head of Business Factory at Sara Assicurazioni
Sara Assicurazioni launched a comprehensive digital transformation journey aimed at: modernise its IT infrastructure, improve process efficiency, and enhance service accessibility for customers and partners. To realize its strategic goals, Sara Assicurazioni chose RGI Product Designer, a cloud-based platform that enables seamless partner integration and supports a distribution model as-a-service.
In 2019, Sara Assicurazioni launched a comprehensive digital transformation journey aimed at: modernise its IT infrastructure, improve process efficiency, and enhance service accessibility for customers and partners.
To realize its strategic goals, Sara Assicurazioni chose RGI Product Designer, a cloud-based platform that enables seamless partner integration and supports a distribution model as-a-service.
Product innovation
Customer needs orientation and prompt customer information
Smart and omnichannel customer experience
Time-to-market
Simplified and automated processes
“The decision stemmed from a desire to evolve with continuity”
Following a successful previous collaboration, Sara Assicurazioni saw in RGI the opportunity to adopt more advanced, innovative technologies. This shared commitment to innovation brought the two companies together once again.
The project’s success was driven by a structured, collaborative approach and effective implementation management.
Key enablers included:
- Cooperation between RGI experts, the company’s IT department and business users
- Continuous improvement of implementation phases based on user feedback
- Clear and shared project planning
- Reduction in time to market
- Automatic one-step migration of the product catalogue
- Full autonomy in product configuration management
- 0 disruption to existing systems’ integration