Update on global malfunctions communication of 19 July 2024

26 July 2024

Update on global malfunctions communication of 19 July 2024

After an in-depth analysis on the malfunctions of last July 19th, we confirm that the operating systems’ interruption on a global scale has led to the temporary unavailability of the services provided by Unimatica S.p.A. to our clients.

In detail, based on the information received from Unimatica S.p.A., the outage affected the system that allows the external access to its services.

This temporary unavailability was resolved in a short time and, in fact the systems were back online within the same day, July 19th.

For any details and information needed for further evaluations, we are available at privacy@rgigroup.com

RGI S.p.A

About RGI

RGI is a European leader in core insurance systems, supporting Life, P&C, and Claims with modular, AI-powered, and cloud-native platforms. With 40 years of experience and 130+ clients across 10+ countries, we help insurers simplify complexity, ensure compliance, and accelerate digital transformation, turning strategy into execution at scale.

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