RGI provides integrated capabilities in business, digital, data and technology to deliver optimum business outcomes to help Insurers succeed in the Digital Transformation.
With RGI deep expertise, we help Insurers turn today’s challenges into incredible opportunities for growth: Application service provider, business process outsourcing and integrated management of digital signatures.
Agility, focus on innovation and speed to value are the keys to achieve business objectives.
RGI provides analysis and design services, as well as robust development and configuration services to ease implementation and customization
IT OPERATIONS & SERVICE DESK
RGI manages the application deploy through all IT environments, batch management, monitoring, data base administration and data transfer management. Our Service Desk provides technical and functional support through web ticketing according to SLA and KPI
ORDINARY APPLICATION MAINTENANCE
Application Change Management service covers defect fixing of the core product, as well as staying up-to-date with latest core developments
INTEGRATED MANAGEMENT OF DIGITAL SIGNATURES
Full outsourcing of Digital Signature services, Electronic Payments and Compliant Archive for any kind of document
EVOLUTIONARY APPLICATION MAINTENANCE
The evolutionary application maintenance is focused on system enhancements (change requests) and it is provided with an 'Agile' approach
SaaS delivery model is an option for all RGI assets. Customers who choose RGI outsourcing services keep the full governance of their business but rely on RGI for the software management, according to ITIL best practices